Patient Information Workshops
Information from Patients and Public Workshop
15 May 2012
Venue: St. Chad’s Court, 213 Hagley Road, Edgbaston, Birmingham B16 9RG
|
Programme for Event
|
|
Time
|
Session
|
|
09.30
|
Registration and Coffee
|
|
10.00
|
Introduction and Background - Sarah Greening, Health Information Co-ordinator, NHS West Midlands
|
|
10.30
|
Overcoming the barriers – David Chamberlain, Lead Librarian, Community Outreach, Worcestershire Acute NHS Trust
Public access policy 2011
|
|
11.00
|
Working with your Patient Information Centre – Christine McRoy & Deborah Adams, Birmingham Children’s Hospital
|
|
11.30
|
Group Session - All
Results from Group Activity
|
|
12.00
|
Lunch
|
|
12.45
|
Managing the challenging questions - Sarah Thompson, Clinical Librarian, NHS Direct
|
|
13.30
|
Q&A session
|
|
13.45
|
Information in Public Libraries – How do staff engage with queries? - Alan Medway, Service Development Manager, Staffordshire Library and Information Services
|
|
14.15
|
Take Away Actions - Sarah Greening
|
|
14.45
|
Q&A and Close
|
|
DISCLAIMER
|
Information from Patients and Public Workshop
5 March 2013
Venue: Station Hotel, York
|
Programme for Event
|
|
Time
|
Session
|
|
09.45
|
Registration and Coffee
|
|
10.15
|
Introduction and Welcome - Kim Wilshaw, Knowledge Services Manager, NHS Yorkshire and Humber
|
|
10.30
|
From NHS Choices to Integrated Customer Service Platform - Bob Gann, Head of Strategy and Engagement, NHS Choices
|
|
11.30
|
Group Session - All (Facilitated by Sarah Greening, Health Information Co-ordinator, NHS West Midlands)
Results from Group Activity
|
|
12.15
|
Lunch
|
|
13.00
|
Managing the challenging questions - Sarah Thompson, Clinical Librarian, NHS Direct and Gillian Foster, Clinical Librarian, NHS Direct
|
|
13.45
|
Information Services for Patients: Pitfalls and pluses when setting up new services - Paul Stevenson, Airedale NHS Foundation Trust
|
|
14.15
|
Self-Health: public libraries and the NHS, a partenership for patients in Stockport - Wendy Griffiths, Development Manager, Stockport Libraries
|
|
15.00
|
Take Away Actions, Q&A and Close - Kim Wilshaw
-
Make contact with all public libraries
-
Revise presentation of service information
-
Make contacts within the group of delegates
-
What is the patient viewpoint on these services?
-
Maintain links with policy (NCB/PHE/HEE =DH)
-
SHALL work on active links in all national bodies
|
|
DISCLAIMER
|